Virtual
Assistant

Outsourced Admin Provider

Services

Outsourced Admin Provider.

My clients come to me completely overwhelmed, and sometimes in danger of losing their way because the admin has just got on top of them, and it keeps piling up. Soon, sometimes vital admin gets left too long and can cause issues if your business is audited, or just becomes too stressful to cope with on your own. Don’t lay awake at night wondering how to cope, contact me using the form at the bottom of this page to see how we can work together to get you back on top! You should be able to notice a difference in 8 or 9 weeks of having Tandem helping in your business.

I can keep your client database up to date, chase paperwork, liaise with suppliers or clients, or just keep vital materials in stock.

I help business owners improve efficiency in their back office by dealing with website enquiries and emails, organising your online meetings, chasing suppliers or liaising with customers, updating your online shops to give you that extra head space to earn more money by reducing your day to day admin load. Pass over those tasks that don’t need your expertise, so you can spend your time on work that needs your skills.

One more hand on the pump and another set of eyes on your business. Become less stressed and more profitable, contact me to chat about what we can do to move your company forwards for 2023!

Who doesn’t want more time to concentrate on their favourite tasks, or to be able to go on holiday?

Get your invoices chased and your leads organised while you get on with what you started your business for!

Please see my prices and package rates below, these are reviewed every April.

Get in touch when the admin gets too much!

Packages

Bronze

10 hours per month £300 retainer.

Ideal for the business owner who needs ad-hoc help throughout the month. With  a monthly retainer, this is paid in advance. 10% of hours not used can be rolled over. Please fill in my contact form at the bottom of this page to chat about how we can work together.

 

 

Silver

20 hours per month £600 retainer.

Perfect for the busy business owner who has more admin tasks that can be handed over . 20 hours set aside for you, monthly. Retainer paid monthly, with 20 hours work per month, 10% rolls over if you don’t use all your hours in one month.
Please fill in my contact form at the bottom of this page to chat about how we can work together.

Gold

40 Hours per month £1200 retainer.

This package is my most cost-efficient package, for 40 of my hours retained per month. Keep your back office tasks under control with this package, while you concentrate on building your client base. We can really get to grips with your admin, and work together to move your business forwards. Fill in my contact form at the bottom of this page to chat about how we could work together.

Ad-hoc rate £35 per hour

A ‘pay as you go’ type service.

If you have any one off projects, like data entry, or you need to catch up on a task that you are not getting around to; my ad-hoc rate is the one for you! The minimum charge per month is £35. I charge by the minute, so I only charge for the work I do!

One off projects

I love one off projects, such a sense of achievement when they are done!
I like to chat to you about these, in detail to find out exactly what is expected, and I can get back to you with a quote, shortly.

"After a friendly and professional conversation with Mandy, I was immediately put at ease. She listened. Nothing was too much trouble and problems were approached in an intelligent and constructive way. Work was speedily and efficiently executed. Absolute value for money. All of my expectations were exceeded. Mandy provided a first class service"

Julia Law
Retired Partner at Bracher’s Solicitors

"Mandy, just a note to say well done on getting to grips with the new system so quickly. It’s been a massive help having you on board to free me up to focus on business development"

Nick Maclennan

 Surveyor

"What can I say.. Mandy is absolutely amazing.. I needed desperate help and she came to my aid like an angel.... Mandy pointed me in the direction of the council grant's, as I'm a DJ and needed to desperately find funding through the pandemic. Mandy also helped me with my children’s PARTY IN A BOX, she provided me with a sheet of costs and idea of what to put in them, and made me a table with everything in, detailing the suppliers, costs and what others charge for a similar thing. Mandy also looked at photos for me to resize them. Mandy also created pictures of my testimonials for me so I could send them to customers. An absolute amazing service and which I think is a must, in business... she is so personable""

Ben Kelly

Pivoting DJ!

About me

I am the sort of person who loves to make a positive difference to other peoples lives. I am proud to say I sponsor a local football team that my girl has joined. I love to be able to help grass roots sports and get children outside and running about, especially with my Tandem logo on their kit! I now spend most of my weekends standing at the side of a football pitch cheering them on. Something I never expected to be doing with 2 girls!

I have over 20 years experience in management and office management in all areas of administration. I really love to help people who have come to me completely overwhelmed, as I know I can make such a difference to their lives very quickly! I love to have a problem solve, and it’s so good to see a difference being made in the businesses I work with, becoming more streamlined and so much easier to handle.